Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
Unfortunately due to covid we cannot accept exchanges or returns for safety and health reasons.
We don’t accept retuns on Custom Orders.
Contact us for any return question at info@epsimonia.com